HBCU Phenom · Customer care

Contact

Questions about an order or your information? Email is our primary customer support channel.

Email customer support

Order help

Include your order number and a description of your request. For damaged, defective, or incorrect merchandise, include photographs when available. Please do not send card numbers, passwords, or other sensitive payment credentials by email.

Contact us promptly for cancellation or address-change requests; production may limit the changes available.

Privacy requests

Use the same support email for questions about personal information or requests to access, correct, or delete it, subject to applicable law and necessary identity verification.

About HBCU Phenom

HBCU Phenom is a merchandise and fundraising initiative operated by Hackley Global, Inc.. Proceeds from merchandise sales help support the organization’s educational, charitable, mission, and ministry activities.